#Microsoft error reporting crashed software
#Microsoft error reporting crashed windows 7

The WER service employs approximately 60 servers connected to a 65TB storage area network that stores the error report database and a 120TB storage area network that stores up to 6 months of raw CAB files. Programmers access the WER service to retrieve data for specific error reports and for statistics-based debugging.Įrrors collected by WER clients are sent to the WER service. Service records the error occurrence and then, depending on information known about the particular error, might request additional data from the client, or direct the client to a

#Microsoft error reporting crashed software

Client-side software detects an error condition, generates an error report, labels the bucket, and reports the error to the WER service.

#Microsoft error reporting crashed windows 7

The Problem Reports and Solutions Control Panel applet was replaced by the Maintenance section of the Windows Action Center on Windows 7 and Server 2008 R2.Ī new app, Problem Steps Recorder (PSR.exe), is available on all builds of Windows 7 and enables the collection of the actions performed by a user while encountering a crash so that testers and developers can reproduce the situation for analysis and debugging. A new Control Panel applet, 'Problem Reports and Solutions' was also introduced, keeping a record of system and application errors and issues, as well as presenting probable solutions to problems. For example, WER can now report errors even from processes in bad states such as stack exhaustions, PEB/TEB corruptions, and heap corruptions, conditions which in releases prior to Windows Vista would have resulted in silent program termination with no error report.

Windows Error Reporting was also revamped with a focus on reliability and user experience. Using the new APIs, as documented on MSDN, developers can create custom reports and customize the reporting user interface. Windows Error Reporting was improved significantly in Windows Vista, when public APIs were introduced for reporting failures other than application crashes and hangs. Microsoft first introduced Windows Error Reporting with Windows XP. WER was also included in the ACM hall of fame for its impact on the computing industry. Kinshuman is the original architect of WER. Windows Error Reporting runs as a Windows service. Solutions are served using Windows Error Reporting Responses. When a crash dump (or other error signature information) reaches the Microsoft server, it is analyzed, and information about a solution is sent back to the user if available.

No data is sent without the user's consent.

Watson debugging tool which left the memory dump on the user's local machine, Windows Error Reporting collects and offers to send post-error debug information (a memory dump) using the Internet to Microsoft when an application crashes or stops responding on a user's desktop. Windows Error Reporting ( WER) (codenamed Watson) is a crash reporting technology introduced by Microsoft with Windows XP and included in later Windows versions and Windows Mobile 5.0 and 6.0. Windows Error Reporting displaying problem details from an issue with Windows Explorer